FAQs

FREQUENTLY ASKED QUESTIONS

Feel free to contact us if you do not see the answer to your questions.

  • Why do you focus on Startups?
    We decided to focus on startups because we love the working environment and the spirit of entrepreneurs. Bigger companies are usually too slow to make changes or make decisions. It's a sad reality creating too often very crappy products. So we prefer to work at an early stage of a company to avoid big mistakes.
  • Are you a Design Agency?
    Yes but more innovative as we also provide solutions for employees of a company. We want user experience to be a priority for all decisions of a company as we believe that is it the best way to make employees and customers very happy.
  • Where are you based?
    We are located in the hearth of Sunnyvale, in California. We do not accept visitors at this time as our team focus on customer problems but our experts can visit any company in the Silicon Valley.
  • Do you offer follow-up services?
    Yes, we love to survey the evolution of products or the evolution of a company. We offer some subscription plans to work on the long term and follow the progress of your company. Your success is very important to us, so we do our best to satisfy your needs.
  • What type of tools do you recommend?
    We provide advice for the best user experience of your employees and the best productivity of your company. Sadly, a lot of tech people recommend the wrong tools that are hated by users and the productivity is going down. We have more than 20 years of testing and using different tools, so we know which ones provide the best user engagement and the best efficiency. Contact us to know more about it 😊
  • Do you only work with startups in the Silicon Valley?
    No. We can work with any startups from any location. We use modern technologies to provide remote assistance, and we can evaluate products directly from our Sunnyvale office. For example, we have many customers in Europe